Frequently asked.
Everything travellers usually want to know before booking. Don't see your question? Message Marc — we reply in minutes.
Airport & Cruise
Do you meet passengers inside arrivals at Hewanorra (UVF) or Castries (SLU)?+
Yes. We track your flight and meet you inside the arrivals hall with a name sign. No waiting at the curb, no surprises.
Are cruise passengers welcome for shore excursions?+
Absolutely. We have you back at the port at least ninety minutes before all-aboard — guaranteed in writing before your day starts.
How far is the airport from the resorts?+
Roughly 60–75 minutes from Hewanorra (UVF) to Rodney Bay, and 10–20 minutes from Castries (SLU) to most north-coast hotels.
Booking & payment
How do I book?+
Message us on WhatsApp with your flight or cruise details. We reply within minutes and design the day around you.
How is pricing set?+
Every trip is private and quoted based on group size, distance, stops and time. You get one all-in number in writing before you commit.
What payment methods do you accept?+
USD or EC cash, bank transfer, or card on request. Deposit only for multi-day private tours.
What's your cancellation policy?+
Free cancellation up to 24 hours before pickup. Cruise cancellations for weather / port changes are always fully refunded.
The ride
How many passengers can you take?+
Up to six in comfort, plus luggage. Larger groups can be arranged with a second vehicle and a partner driver we've worked with for years.
Do you have child seats?+
Yes — free on request. Tell us the ages when you book and we'll have the right seats ready.
Is the vehicle wheelchair-friendly?+
We have a low-floor ramp van available with advance notice. See our fleet page for details.
Is water included?+
Cold bottled water and phone chargers are on board every trip, at no extra cost.
Tours
Can I mix destinations into a custom day?+
That's what we do best. Pick from our destinations page and we'll route them into a pace that suits you.
Do you guide inside the sites, or just drive?+
Both. Marc is a licensed local who narrates the drive, points out photo stops, and joins short walks at the free sites. Paid attractions include their own on-site guides.
How long is a typical day?+
Half-day tours run 4 hours; full-day tours 8 hours. Cruise days are timed backwards from your all-aboard.